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Users appreciate apps that offer content variation, customizability, and good interface design, and often requested an enhanced, personalized experience to improve engagement. The results shed light on several barriers to adoption and sustained use. Users’ perspectives on these apps were gathered by analyzing 600 reviews from 5 apps on the app stores (Study 1), and conducting 15 interviews with app users (Study 2). This mixed-methods study aims to understand the nature of user burden and engagement with mental health apps (MHapps) targeting anxiety management, in order to identify ways to improve the design of these apps. Even though anxiety apps hold the potential to enhance mental health care for individuals, there is relatively little knowledge concerning users’ perspectives. The potential of apps to improve mental health has led to an increase in the number of anxiety apps available. 4UCL Interaction Centre, University College London, London, United KingdomĪnxiety disorders are the most common type of mental health problem.3Department of Informatics, University of California, Irvine, CA, United States.2Department of Psychological Science, University of California, Irvine, CA, United States. 1School of Computer Science and Statistics, Trinity College Dublin, Dublin, Ireland.
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